Intake is the first point of contact for individuals requesting mental health case management or brief mental health support. The process is client-centred and recovery-focused. This support is generally available for 1-3 months. During that time individuals can work on short-term goals including referrals to other agencies, basic coping skills, and symptom management. If an individual is requesting case management services, the Intake Worker will complete an Ontario Common Assessment of Need and together develop a treatment plan. The Intake program is also the gateway for C.M.H.A. H.K.P.R. Housing Support Services. Individuals must be involved in C.M.H.A. programming prior to becoming eligible for this service.
Consumers receive services that will allow them to increase their ability to live quality lives and develop their own support system. Supports include crisis intervention, identifying goals, mental health support and discharge planning.
Four County Crisis (4CC) provides a continuum of 24-hour crisis response services to individuals sixteen or older. 4CC includes a Safe-Beds program which provides a short-term stay in a safe and supportive environment. The Safe-Bed stay assists individuals to decrease or alleviate their crisis through individualized services. Contact the 24-hour 4CC Crisis line at 705-745-6484 or toll free at 1-866-995-9933.
The team supports adults living with a dual diagnosis (developmental disability and mental health issues) through a Supported Independent Living (SIL) program. Case Managers provide client centred support services that promote stabilization and independent living as mandated by the Ministry of Community and Social Services. Intake is completed through Developmental Services Ontario.
C.M.H.A. H.K.P.R. is one of eight partner agencies in a four county rapid response treatment and education service for young people (ages 14-35) and their families, in the early stages of a psychotic illness. Early identification, assessment and treatment leads to significantly improved outcomes.
C.M.H.A. H.K.P.R. offers presentations, workshops, Mental Health First Aid Training including M.H.F.A. for individuals working with youth, ASIST (Applied Suicide Intervention Skills Training), safeTALK (3 hour course to increase suicide awareness), A.S.K. (Assessing for Suicide in Kids), Open Your Mind (high school presentation on Lynx – Early Psychosis Intervention) and Kids on the Block. Corporate education and training are also available to support workplace mental health.
The Court Support Program offers assistance to individuals dealing with mental health issues who become involved with the justice system. Working in collaboration with clients, court officials and other community agencies, Court Support staff assist to develop Diversion and Community Support plans for individuals to help manage their mental health concerns and prevent further involvement with the justice system.
The Release from Custody program partners with community agencies to plan and provide short term case management services immediately following release from jail, to prevent further involvement with the criminal justice system. This program includes the provision of an individualized assessment and support plan, coordination of services, and connection with local long-term mental health supports.
A family education support worker provides education and support to caregivers and family members of individuals with mental health concerns. Support is provided in both one-to-one and through group support.
The Trustee Program is voluntary and provides flexible financial management for individuals. This program assists people in budgeting, paying bills, maintaining housing, advocating with creditors, decreasing debts and developing savings, while ensuring that the person’s needs are met.
Supportive Housing provides individualized mental health support and housing for those with a serious mental illness and/or a dual diagnosis. There are also designated units for people struggling with addictions, transitional age youth and individuals who may be at risk of conflict with the law. C.M.H.A. H.K.P.R. has housing available in Peterborough, Kawartha Lakes and Northumberland, in collaboration with other community partners.
Supportive Housing provides a number of options including Supported Independent Living, transitional and non-transitional shared living, and independent apartments. All housing program applicants must qualify for support services prior to making a housing application. For more information about eligibility and application, please see the C.M.H.A. H.K.P.R. website for the intake procedure.
Peer Support is based on the principle that people who have life experiences in common have something to offer each other. This approach assumes people who have experienced a mental health concern or have a close relationship with someone who has, can better understand others during their recovery. The Peer Support Program provides trained professionals with peer experience to work one-to-one with people and in groups to set and achieve their goals.
Gender Journeys provides programming, education, and support services for transgender, 2-spirit, gender diverse and individuals who are questioning their gender identity. Services are also offered for families, partners and loved ones.
Groups offered through C.M.H.A. H.K.P.R. include but are not limited to:
- Anxiety and Depression coping skills
- Wellness Recovery Action Planning (W.R.A.P.)
- Skills-Building group for Transitional Age Youth
- Self –Esteem and Assertiveness
- Concurrent Disorders
- Wellness – a holistic approach to your mental health
Other groups may be offered from time to time as the need is identified.
More information on groups will be added very soon. For now, please contact Intake for more information.
Available in Kawartha Lakes Only:
The REACH For Recovery Centre is a community-based day program supporting individuals living with mental health concerns or other significant challenges. This program assists the person in gaining skills necessary to be participating members of their home and community.
Available in Peterborough Only:
Telemedicine provides access to health care for individuals who may be unable to attend a medical appointment based on location, need for travel or availability of specialist. Through Telemedicine, patients are connected to health care providers using a two-way videoconferencing system.
A Registered Nurse is available for support during the appointment. C.M.H.A.’s O.T.N. Clinic can assist with referrals for pediatrics, pain management, neurology, mental health and other medical referrals. All patients must be referred to Telemedicine clinical services by a primary health care provider.
Catering PLUS is a C.M.H.A. H.K.P.R. social business. Catering PLUS provides life and work skill development for people with lived experience, through the provision of food services to the local market.
The Employment Support program provides specialized assistance to those seeking an opportunity to enter or reintegrate into the workplace. The goal is to help people obtain competitive employment through the development of an achievable action plan, coupled with the practice of coping skills and mental wellness.
The information on this page is available in PDF format by clicking the link above.