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Virtual Supports

In light of Mental Health Week this week, the Canadian Mental Health Association Haliburton, Kawartha, Pine Ridge would like to encourage everyone to #GetReal about their mental health and how they are feeling and to be open to getting the support they need.

As many community support services turn to a virtual care model due to COVID-19, various programs are available through community agencies, municipalities, the Province of Ontario and the Government of Canada to provide support through the pandemic.

We have compiled a list of virtual services available within the communities we serve to ensure individuals are still receiving the help they need throughout these unprecedented times.

Crisis Support:

Four County Crisis:

Available 24/7 at 705-745-6484 or toll-free at 1-866-995-9933

Women’s Resources Support Line of Kawartha Lakes:

705-878-3662 or toll-free at 1-800-565-5350

Kawartha Sexual Assault Centre:

1-866-298-7778

Kawartha/Haliburton Victim Services:

1-800-574-4401

Victim Services Peterborough:

705-748-0324

Mental Health Support

Canadian Mental Health Association Haliburton, Kawartha, Pine (C.M.H.A H.K.P.R.):

We are committed to continuing the safe delivery of essential mental health services in the communities we serve. In accordance with social distancing measures outlined by public health agencies, we have altered service delivery to a primarily virtual care model. For information on a specific program or service, please view our most recent update here or call us at 705-748-6711.

BounceBack:

A free skill-building program offered by CMHA for adults and youth 15 – 18 years old. BounceBack helps to manage low mood, mild depression, anxiety, stress and worry via telephone coaching or online videos. Visit bouncebackontario.ca for more information.

Peterborough Family Health Team (PFHT):

(Referral from a PFHT family doctor/Nurse Practitioner is required)
Mental Health Clinicians work together with a client’s doctor and/or nurse practitioner to help individuals learn new skills for managing stress, anxiety, depression and other life changes. They offer short-term counselling of 1-6 sessions.  Offering telephone appointments at this time. For more information visit http://www.peterboroughfht.com/.

Mental Health Services, Adult Outpatient Program at Peterborough Regional Health Centre:

Offers assessment and treatment to those coping with a mental illness and where appropriate, to their families.  Offering telephone and tele-video appointments at this time. Call 705-876-5028 for more information.

Community Counselling and Resource Centre:

Professional and confidential counselling services for people of all ages who are experiencing problems. Fees are geared to income.  Offices are closed, but the agency is meeting clients’ needs via phone, e-mail and other methods. Visit www.ccrc-ptbo.com or call 705-742-4258 for more information.

Wellness Together Canada:

Wellness Together Canada provides tools and resources to help Canadians get back on track in the midst of the Covid-19 pandemic. These include modules for addressing low mood, worry, substance use, social isolation and relationship issues. For more information, visit wellnesstogether.ca.

Substance Use and Harm Reduction Support

Alcoholics Anonymous Kawartha District:

A ‘Twelve Step’ recovery from alcoholism program.  Meetings are being held in an online format.  Visit peterboroughaa.org or call 705-745-6111 for more information.

Four Counties Addiction Services Team (FourCAST):

Offers a range of outpatient treatment services for those experiencing problems with alcohol, drug use, and problems with gambling.  Offices are currently closed, but supports are available by telephone. Call 705-876-1292 or 1-800-461-1909 for more information.

Naloxone Kits:

Visit www.ontario.ca/page/where-get-free-naloxone-kit for information on where to get a naloxone kit in your region.

PARN:

Provides support to HIV-infected and HIV-affected individuals, including a needle exchange. PARN is operating its harm reduction program out of its office at 159 King Street Suite 302, Peterborough, during specific hours. Anyone displaying symptoms of COVID-19 (fever and dry cough) should not come into the office for Harm Reduction services and instead call PARN’s Harm Reduction Outreach Workers at 705-740-5155 and 705-559-0656.

PARN is also providing harm reduction outreach services outside of One Roof Community Centre Monday to Friday from 12:00 p.m. to 2:00 p.m.

RAAM Clinic (Rapid Access to Addiction Medicine):

Provides immediate access to lifesaving treatment by offering same-day counselling, addiction medication, and prescription therapies for people who are addicted to alcohol or opioids. Open Monday, Wednesday and Friday, 8:00 a.m. to 11:00 a.m. at 159 King Street, Peterborough. Available via telephone at 705-749-9708.

Youth Support/Young Adult

Kinark Child and Family Services:

A children’s mental health centre offering free services to children and youth with mental health issues, as well as support to their families/caregivers.  Staff are currently providing telephone support and advice to clients for critical issues. Call 705-742-3803 for more information.

Mental Health Services, Family and Youth ClinicPeterborough Regional Health Centre:

Offers outpatient programs for children/adolescents (0-18 years old) and their families, including an Urgent Care Clinic, Family and Youth Clinic and Eating Disorders Clinic.  Services are currently being provided through telephone and video conferencing. Call 705-876-5114 for more information.

Peterborough Youth Services:

Provides counselling and support to young people aged 10-18 years and their families at no cost.  The organization is currently providing services and supports by phone. Call 705-743-1681 for more information.

Children’s Aid Society of Peterborough:

705-743-9751 or toll-free at 1-800-661-2843

Children’s Aid Society of Kawartha Lakes:

705-324-3594 or toll-free at 1-800-567-9136

Children’s Aid Society of Haliburton:

705-457-1661 or toll-free at 1-800-661-1979

Chimo Youth and Family:

Chimo Youth & Family Services is a children’s mental health agency. Chimo is a voluntary program that provides a variety of services to meet the needs of children, youth and their families in the community. For more information, call 705-324-3300.

Five Counties Children’s Centre:

Five Counties is a children’s treatment centre serving Peterborough, City of Kawartha Lakes, Northumberland and Haliburton Counties. Their offices are closed but they are working remotely and checking email and voicemail regularly. For more information, email info@fivecounties.on.ca or call 705-324-1922.

Kids Help Phone:

Provides confidential toll-free phone, text or chat counselling to children and teenagers experiencing a wide variety of problems, issues and concerns. Contact 1-800-668-6868 (available 24/7).

Other Community Services Information and Support

Social Services Peterborough:

The Social Services office is open Monday to Friday from 9 a.m. to 3 p.m., with limited in-person access at this time. Client appointments will largely be done over the phone. Current clients are encouraged to contact their case worker directly. To contact the office, call 705-748-8830.

Social Services Kawartha Lakes and Haliburton:

Residents of Kawartha Lakes and Haliburton County can contact Social Services at 1-877-324-9870, available Monday to Friday from 8:30 a.m. to 4:30 p.m.

If you are seeking a service that is not listed here, you can always call 2-1-1 or visit www.211ontario.ca for information about programs and services within your community.

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