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Complaints & Concerns

The Canadian Mental Health Association, Haliburton, Kawartha, Pine Ridge welcomes your feedback. We support the right of clients and other interested parties to express complaints or concerns, and to make inquires about our services. We are committed to ensuring we address your feedback in a timely and respectful manner.

We recognize making a complaint or expressing a concern can sometimes be difficult, and our policy expressly protects people from any negative outcome to their service if they express a complaint or concern.

To read our Complaints & Concerns brochure, please click here.

To read our Complaints & Concerns policy, please click here.

To submit a complaint or concern, please fill in the form below and press submit. If you prefer, you can also download a paper copy of the form at this link, and return it to any of our office locations.

Your Complaint or Concern

Please ask a worker to help you fill out this form if needed. Any C.M.H.A. H.K.P.R. worker can help you, and they will ensure that your complaint or concern is directed to the right manager. We will follow up with you within 5 business days of receiving a complaint.

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