C.M.H.A. H.K.P.R. deemed essential service; providing community supports in different ways

Deemed an essential service by the Ontario government amid public health concerns related to COVID-19, Canadian Mental Health Association Haliburton, Kawartha, Pine Ridge (C.M.H.A. H.K.P.R.) remains open and is ensuring community mental health and addictions supports are safely available by providing programs, services and information over the phone or virtually as this situation develops.

In accordance with social distancing measures outlined by public health agencies, C.M.H.A. H.K.P.R. has recently altered service delivery to protect public health and safety, pivoting services and information sharing to virtual or other means so individuals in need of mental health and addictions supports can continue to get the help they need.

To protect clients and staff while continuing to support the community, C.M.H.A. H.K.P.R. is providing the following services in alternative formats until further notice:

• Intake and Referrals – Intake forms are available on our website, all intake and referral is completed over the phone.
• Case Management Services – Phone support will be provided and face-to-face visits will be completed as necessary.
• Ontario Telemedicine Network – services will be provided virtually or, if necessary, we will provide onsite supports by appointment.
• Community Treatment Orders – Medication administration services will continue.
• Personal Computer Video Conferencing – Psychiatry only, essential clients will receive phone check-ins.
• Lynx Early Psychosis Intervention – Clients will be supported by phone, face-to-face visits only when necessary, for example: to attend medical appointments for injections.
• Trustee – Face-to-face meetings only by set appointment in Kawartha Lakes on Thursdays and in Peterborough on Mondays, Tuesdays and Fridays.
• Housing – No face-to-face visits with clients, phone supports will continue, as will weekly grocery and medication deliveries.
• Justice/Court Supports – Support will be provided by phone, face-to-face as necessary.
• Peer/Employment – Peer-to-peer work will be done over the phone.
• Mobile Crisis Intervention Team – Phone support and face-to-face visits with police as necessary.
• Dual Diagnosis – Clients will receive support by phone and face-to-face for medication administration.
• Dual Diagnosis Collaborative Consultation Program – Support will be provided via OTN and over the phone.
• Gender Journeys – providing groups virtually and one-on-one peer support over the phone for individuals, families, partners and youth.
• Crisis Intervention Services – 24/7 phone response, with two to four staff responding. No mobile visits or Safe Beds admissions until further notice.

As this public health situation develops, C.M.H.A. H.K.P.R. will continue to inform clients and the community of further changes to programs and services as they occur. Stay up to date by visiting www.cmhahkpr.ca or contact us at 705-748-6711 or info@cmhahkpr.ca.